AS the final step in Australia's successful move to digital-only TV, some TV channels will be changing frequencies.
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This is part of a national programme known as the retune that moves free-to-air television channels to new frequencies to free up space for new services such as mobile broadband.
This means that people will need to retune their TVs to continue receiving free to air channels. The retune will take place across Australia progressively until the end of 2014.
Your retune date depends on your location and which tower you're receiving your TV signal from.
The best way for the public to find the retune date in their area is by entering their address into the "Get retune info" box on the website at www.digitalready.gov.au/retune.
Just like the successful switch to digital-only TV, the retune has been carefully planned to make sure the change is as easy as possible.
There may be some unavoidable temporary outages to all TV channels in the days leading up to, on the day of, and the day or two after the retune date.
These outages are necessary because of engineering work being undertaken at the TV transmission tower.
Any outages are unlikely to last longer than a few hours. Viewers should wait until after their expected retune time before attempting to retune their digital television equipment.
To check for expected outages associated with the retune, viewers should enter their address in the mySwitch tool at www.digitalready.gov.au/retune
There is a range of resources available for viewers to help them learn more about the retune; find their retune date or how to retune their digital TV equipment:
Retune website - www.digitalready.gov.au/retune
Digital Ready Information Line - 1800 20 10 13 - 8am to 10pm AEST, 7 days per week
MySwitch tool - www.myswitch.digitalready.gov.au
Residents can enter their full address into this tool to find out their scheduled retune date, outages that may occur around the date of the retune and the original and final channel frequencies.
This tool also provides useful suggestions on how viewers may be able to improve their television reception if they are experiencing issues.
Nerida O'Loughlin
Department of Communications
ACT
