Sunny outlook for Holiday Coast Credit Union with record trading year

AWARD-WINNING STAFF: (Back) CEO Neville Parsons, Wauchope branch manager Matt Lester, Mayor Peta Pinson and chairman Jeff Pattinson (front) Laurieton branch manager Rachel O'Neill, Coffs Harbour branch manager Kim Shaw, Wauchope contact centre manager Jennifer Hagelstein, Wauchope lending officer Judy Kirkwood.
AWARD-WINNING STAFF: (Back) CEO Neville Parsons, Wauchope branch manager Matt Lester, Mayor Peta Pinson and chairman Jeff Pattinson (front) Laurieton branch manager Rachel O'Neill, Coffs Harbour branch manager Kim Shaw, Wauchope contact centre manager Jennifer Hagelstein, Wauchope lending officer Judy Kirkwood.

The future looks bright for the Holiday Coast Credit Union, despite the upheavals in the banking world.

At the annual general meeting in Wauchope Country Club on Friday October 26, the annual report for 2018 showed:

  • total assets: $607.7m
  • loans to members: $456.1m
  • member deposits: $556.6m
  • reserves: $40.4m
  • total revenue: $28.3m
  • total expenses: $25.2m
  • net profit before tax: $3.20m
  • net profit after tax: $2.23m
  • number of members: 25,334

The following people were directors during or since the end of the financial year:

  • Jeff Pattinson, (chairman)
  • Allan Gordon, (deputy chairman)
  • Ross Gilshenan
  • David Johnson
  • Kristal Kinsela
  • Paul Longworth
  • Susan McGinn OAM
  • Neville Parsons

Mr Parsons said the group is in a sound financial position, with total assets of $607.7m.

Loans and advances to members increased, as did deposits from members.

Since 2005, the HCCU has given back $1.95m in community grants to 500 projects in this area.

“It’s part of our charter – to look after our community as well,” said Mr Parsons. 

Chairman Jeff Pattinson said the Holiday Coast Credit Union has had its best financial result in more than 10 years.

LONG-TIME SUPPORTERS: (Back) CEO Neville Parsons with Foundation Secretary Paul Jones, Foundation director Pedro Gill and past chairman Ron Barr, (front) ex-director Marie Winter and member Louise Barr.

LONG-TIME SUPPORTERS: (Back) CEO Neville Parsons with Foundation Secretary Paul Jones, Foundation director Pedro Gill and past chairman Ron Barr, (front) ex-director Marie Winter and member Louise Barr.

“Remembering that this has been achieved during a period of low interest rates and thus small margins between loan and deposit rates, it is a particularly good result,” he said.

“Credit for this result must go to the senior management team, who have been able to drive down the operational costs whilst maintaining sustainable growth in residential lending, our key income driver.”

Referring to the Banking Royal Commission, he said the credit union sector hold and practise higher standards already when it comes to members.

“Unlike banks, our members are our owners and we exist for them, not for the success of the business itself and its shareholders,” he said.

Mr Pattinson said the HCCU’s financial stability was dependent upon the level of capital (largely retained profits) they were able to hold and maintain.

“For the member this can be regarded as security that your deposits are well managed and can be accessed at any time, and that borrowers can be confident that the organisation’s assets are on a solid footing and are conservatively valued,” said the chairman.

A key challenge for the board, he added, was to keep investing in new technologies and new products to remain competitive and give members access to the latest in digital banking services.

“The Board will be actively seeking to refresh its composition with the recruitment of more women on the Board, as well as a better balance of younger and experienced directors,” said Mr Pattinson.

He concluded by thanking the directors for their contributions, and congratulating Chief Executive Officer, Neville Parsons, his senior management team, and all the HCCU staff for their outstanding commitment to the organisation, and for the excellent results achieved under very challenging circumstances.

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